Privacy Policy

🔒 Privacy Policy – Gymbros.pk

Last updated: Sep 30, 2025

This Privacy Policy describes how Gymbros.pk collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from www.gymbros.pk  

By using and accessing our Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree, please discontinue use of our Services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for operational, legal, or regulatory reasons. We will update the “Last updated” date above whenever changes are made.

How We Collect and Use Your Personal Information

Information We Collect Directly from You

  • Contact details: Name, address, phone number, email.

  • Order details: Billing/shipping address, payment confirmation, contact information.

  • Account details: Username, password, security information.

  • Support information: Content you provide in communications with us (email, WhatsApp, chat).

Information We Collect Automatically

We may collect Usage Data such as: device information, browser type, IP address, network details, and your interaction with our Site. This is done using cookies, pixels, and similar technologies.

Information from Third Parties

We may receive your data from:

  • Payment processors (e.g. credit/debit card, bank info).

  • Service providers like Shopify and courier partners.

  • Marketing and analytics providers who help us improve services.

How We Use Your Personal Information

  • Order fulfillment: Process payments, arrange shipping, handle returns/exchanges.

  • Marketing & advertising: Send promotions via email/SMS and tailor ads.

  • Security: Detect and prevent fraud or unauthorized access.

  • Customer support: Respond to your inquiries and improve service quality.

Cookies

We use cookies to improve site performance, remember preferences, and analyze user interactions. You may block cookies via your browser, but some features may not function properly.

How We Share Information

We may disclose your personal information with:

  • Vendors, shipping/courier partners, IT & payment providers.

  • Business and marketing partners.

  • Affiliates within our corporate group.

  • Legal authorities (if required by law).

We do not sell personal data or share sensitive personal data without consent.

Children’s Data

Our Services are not directed toward children. We do not knowingly collect data from individuals under 16. If provided in error, please contact us for removal.

Security & Retention

We use industry-standard security measures, but no system is 100% secure. Data retention depends on legal obligations, dispute resolution, and account management needs.

Your Rights

Depending on your location, you may have the right to:

  • Access or know what data we hold.

  • Request corrections or deletion.

  • Restrict or withdraw consent.

  • Receive a copy (data portability).

  • Opt out of marketing communications at any time.

We may require identity verification before processing such requests.

Complaints

If you are unhappy with how we process your data, contact us first. You may also escalate your complaint to a relevant data protection authority.

International Users

If you are outside Pakistan, note that your data may be transferred internationally, including processing by third parties (Shopify, couriers, payment processors).

Contact Us

If you have questions about this Privacy Policy or your data rights, please contact us:
📧 Email: Gymbros.pk@gmail.com
📞 Phone: +92 370 1838700